![]() ![]() On the BIOS or UEFI menu, find the product model in the menu title or listed under System Name.I know this is an old post, but I've spent a decent number of hours on this and thought I'd help anyone else that ran into this.If the operating system starts, reboot the computer and try again. At the Dell logo screen, tap the F2 key several times to access the BIOS or UEFI.To find your product model number in the system BIOS or UEFI. You can access the BIOS to find basic hardware information about your Dell computer and its hardware without using the operating system. When you turn on your computer, the BIOS or UEFI firmware runs first to check that your hardware is working and then allows the operating system to start. ![]() Method 4: Using your Dell computer's BIOS or UEFIīIOS stands for basic input or output system. In the list of search results, tap or click msinfo32 to open the System Information window.Swipe in from the right edge of the screen, and then tap Search (If you are using a mouse, hover over the lower-right corner of the screen, move the mouse pointer up, and then click Search).In the list of search results, under settings, select System.On some laptops, you press Windows Logo + Fn + Break, when your laptop keyboard does not have the Break key, and then follow the instructions below. NOTE: Press the Windows Logo + Break keys to quickly open the Windows System Information window. To find your product model using Windows System Information Windows System Information (also known as msinfo32) shows a computer summary menu with details such as your model, manufacturer, and operating system version. Method 3: Using the Windows System Information utility For more information about how to download and install SupportAssist, see the SupportAssist for PCs and tablets page. If SupportAssist is not listed in the search results, it means that the application is not installed on your computer. Touch or click SupportAssist in the search results to open the application.Swipe in from the right edge of the screen or move the cursor to the upper right corner of the screen until the Charms Bar appears.Your product model is displayed on the main screen of the application.Select SupportAssist in the search results to open the application.To find your product model using SupportAssist Windows 11 and Windows 10 When you open the application, your product model is displayed. It uses updates and proactive resolution features to help identify and prevent issues. SupportAssist is a Dell application that comes installed on your computer. Method 2: Using the Dell SupportAssist app for Microsoft Windows Dell desktops and all-in-ones - On the top panel, back panel, or side panel of the tower case, lower back or stand on an all-in-one computer. ![]()
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